Terms & Conditions

 ROCK THE DAY STYLING PROP HIRE TERMS AND CONDITIONS

 

 

These terms and conditions apply to Rock The Day Styling prop hire only and by placing an order you agree to the following terms and conditions.

Please read this agreement carefully.

Upon entering into this agreement, you the hirer, agree to be bound to the terms within it.

 

 

Hire Period

The hire period for all items which are supplied by Rock The Day Styling will be 1 day. Any extension to the hire period must be agreed with Rock The Day Styling owners. Please ask for a quotation for longer periods of hire.

Rock The Day Styling agrees to hire the items to the customer for the period of hire stated on the invoice agreement.

The items shall at all times remain the property of Rock The Day Styling. The customer is solely responsible for the items during the hire period from the time of delivery/collection until the items are collected/returned and accepted back into the possession of Rock The Day Styling.

Delivery and Collection

 

COLLECTION DATES FROM OUR STUDIO:

 

Monday – 10am-12pm

Wednesday 10am-12pm

Friday – 10am-12pm

 

‘Weekends are only for exceptional circumstances as we are busy with events’

 

On receipt of the items, the customer may wish to inspect all items and any shortage or damage must be notified by the customer at the time of delivery. If the customer fails to do this, the items will be deemed to have been delivered in a clean and undamaged condition. Equally, if there is no-one available to check the items, they will be deemed to have been delivered in a clean and undamaged condition.

At the end of the hire period, the items should be securely packed as found and ready for collection/delivery back to Rock The Day Styling. Hirer must provide safe and proper access to and from the site.

Props on hire are not to be moved from the delivered address without the written consent of the owner of Rock The Day Styling.

IF THERE IS A DELAY IN DROPPING PROPS BACK TO US THEN CUSTOMERS WILL BE CHARGED ACCORDINGLY.

We personally deliver from Essex – CM7 3SS  Within a 10 mile radius free of charge.


*WE USE A LOCAL COURIER COMPANY FOR ALL DELIVERIES OVER 10 MILES* 

*A MINIMUM SPEND OF £500 TO QUALIFY FOR DELIVERY*

*PLEASE NOTE THAT ALL PRICES ARE SUBJECT TO INFLATION*

 

Use of Equipment

All equipment must be used in a safe manner, taking into account any instructions supplied with the equipment. No responsibility is accepted by Rock The Day Styling for injury or damage to any party/equipment caused by improper use.

– Electrical equipment will have been PAT tested by an independent electrician and a sticker applied to the plug, according to regulations. An Electrical certificate will not be supplied as any electrical equipment used by Rock The Day Styling runs under 50 volts.
– Rock The Day Styling do not recommend the use of extension leads with our equipment and will not be held responsible for the safety or use of this equipment.

We have a minimum spend of £150

Terms of Payment

A 50% booking fee will be required to secure your date.  This will secure all items you have specified on your order. The final balance must be paid 6 weeks prior to your event

If your event is a last minute booking i.e. less than 6 weeks we will require payment in full prior to the event.

For bespoke props, we will issue a Pro-Forma Invoice before commencing the work.

We will inform you within 5 working days if there is any damage or loss to your order.

Loss or damage to any items will be charged for and deducted accordingly.  If you break or damage any prop items, we will invoice you for any extra cost (replacement costs are on website) and this must be paid within 10 working days. Please be aware water/drinks spillages will be deductible if the items need re-painting.

Cancellation

If the customer wishes to cancel the order, Rock The Day Styling must be notified in writing.

The following cancellation charges will apply:

More than 30 days notice given in writing = 50% of total charge
15-29 days = 75% of total charge
Under 14 days = 100% of total charge

Cancellation by our part

We reserve the right to cancel agreed prop hire in the instance of unforeseen circumstances. In the case of such as this, a full refund of monies paid will be issued.

Liability

Rock The Day Styling will accept NO responsibility for damage or injury to persons or property as a result of this hire arrangement.

Rock The Day Styling does not have public liability insurance which covers damage/injury once they have been delivered.
Hirer is responsible for any injury that may occur to persons over the hire period

In any event the limit of Rock The Day liability will not exceed the hire contract value.


Insurance

For your peace of mind we strongly recommend that you take out suitable insurance as all items are the responsibility of the hirer until collected by/returned to Rock The Day Styling. Any loss, damage or breakage will be charged accordingly.

 Props: Items hired out by the owner to the hirer

Owner: Rock The Day Styling

Hirer/Customer: Persons hiring props from Rock The Day Styling